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This topic contains 5 replies, has 0 voices.

Last updated by Lauren 4 days, 11 hours ago.

Assisted by: Lauren.

Author Posts
September 19, 2025 at 1:57 pm

rhettY

Background of the issue:
I am trying to resolve an issue with the language switcher on my test site, racinghobby.com. The language switcher links to the shop page only. Please check this video for more details: hidden link.

Symptoms:
The language switcher opens to an unexpected page, specifically linking to the shop page only.

Questions:
Why does the language switcher link to the shop page only?
How can I fix the language switcher to link to the correct pages?

September 19, 2025 at 7:00 pm #17417694

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

The link I reiceved was for hidden link - please confirm this is. your staging site where I can test deactivating theme/plugins for testing purposes. If not, you can update your previous message with the correct staging site credentials. Thanks!

September 22, 2025 at 10:00 am #17421053

rhettY

Yes, this is the staging site for test purpose

September 22, 2025 at 2:36 pm #17422330

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

When I try to login, I get the message "Error: The password you entered for the username SEO-check is incorrect." Can you please double check the credentials?

Screenshot 2025-09-22 at 10.35.30 AM.png
September 24, 2025 at 3:16 am #17427288

rhettY

I recreated the staging site with a new version. The password also changed. Please share the form again. The issue still exists.

September 24, 2025 at 4:22 pm #17429823

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Please provide credentials in the private fields in the next reply. Thanks!