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This topic contains 2 replies, has 1 voice.

Last updated by giorgioF-8 1 month ago.

Author Posts
November 24, 2024 at 6:40 am #16436642

giorgioF-8

Background of the issue:
I need to set my site hidden link as the active installation for WPML. I encountered an issue after using a staging site and updating the main site from it. I have already deleted the staging site.

Symptoms:
WPML is saying I have another copy of hidden link at hidden link. which is actually the same domain. The system is counting them as different.

Questions:
How can I make hidden link the only active installation for WPML?

November 24, 2024 at 8:30 am #16436770

Christopher Amirian
Supporter

Languages: English (English )

Timezone: Asia/Yerevan (GMT+04:00)

Hi,

I will try to answer the question before assigning the ticket to one of my colleagues.

Would you please go to WordPress Dashboard > WPML > Support > Troubleshooting (link)

You will see a box with the title of:

Your Automatic Translation account id is

Please share the code inside that box with us to be able to check in our side and see if there are any instances that needs to be merged.

Thanks.

November 24, 2024 at 10:54 am #16436945

giorgioF-8

this is the ID: febb5087-8860-4654-9610-6a4fed113427#bMMAePlsuZf9fqdCr8Mt5Qtt
May be I was able to solve the issue, but I am facing another big issue & need your support please. My currency switcher is not functioning correctly.