I have advanced custom fields a custom taxonomy, and this has custom fields and a custom PDF field. And I use media translation to translate these PDFs, which works on the taxonomy itself. But where it does not work is in a grid element from Unlimited Elements, where I query the terms and also the PDF URL from the custom meta field from ACF. There I get in the translated page only https:// and then the IDs (like hidden link), I guess, or the array IDs. I also changed the ACF setting from array to PDF URL. But as I said, it works on the taxonomy itself, but not if I use the content grid element from Unlimited Elements where I query the custom field. So the question is: how can this be resolved?
Thank you for contacting WPML support. I would be happy to assist you with this issue.
After an initial analysis, I determined that I need to recreate the environment on my side in order to properly diagnose the problem.
I noticed that you have the Duplicator plugin active. Access to a copy of the environment where the issue occurs would greatly streamline the investigation process.
Would it be possible to share a copy of the site with us, or provide access to the environment so we can download the copy ourselves?
I look forward to your reply. Thank you and best regards.
Thank you for preparing the environment. We were able to download the backup using the Duplicator plugin and successfully reproduce the issue.
The problem appears to require an individual approach and has been forwarded to our development team for further analysis. I will keep you updated as soon as we have any new information.
The issue appears to be caused by an incompatibility between one of our mechanisms and the combination of ACF and Unlimited Elements. For now, I’m sharing a workaround while we work on resolving the root cause.