Rem - WPML

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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 7 replies, has 0 voices.

Last updated by Kor 4 months, 2 weeks ago.

Assisted by: Kor.

Author	Posts
September 28, 2025 at 5:27 pm #17439183
rasmusN-3	Background of the issue: I am trying to remove translations on my WordPress site, but I encounter an issue. The problem can be seen on this page: hidden link. Symptoms: When I try to remove translations, I encounter an infinite loading issue, and nothing gets removed. Questions: Why do I encounter an infinite loading issue when trying to remove translations? How can I successfully remove translations without encountering this issue?
September 29, 2025 at 1:19 am #17439324
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your patience. I will require temporary access (WP-Admin and FTP) to your Website. Please tell me which language you are trying to remove. Also, note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements. Your upcoming reply will be treated with confidentiality and will only be visible to you and me. ✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
October 6, 2025 at 4:37 am #17457975
rasmusN-3	Hi, done
October 6, 2025 at 7:47 am #17458513
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. Could you remove the geo-location firewall temporarily? I'm using a dynamic IP that changes every few days.
October 6, 2025 at 6:42 pm #17461802
rasmusN-3	I have set exception for Malaysia, OK?
October 7, 2025 at 4:28 pm #17464757
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	Thanks for your reply. It looks like you're trying to remove all translations from your Website. I'm going to perform the reset https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/#step-3-do-the-wpml-reset and I need your permission to proceed. If you agree, please backup the site and notify me so that I can proceed.
October 7, 2025 at 6:26 pm #17465091
rasmusN-3	Agree and done!
October 7, 2025 at 6:29 pm #17465109
Kor WPML Supporter since 08/2022 Languages: English (English ) Timezone: Asia/Singapore (GMT+08:00)	It's done. Please check.

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