Sirv 360 degree spins not shown on translated products

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Author	Posts
February 14, 2024 at 11:50 am #15301839
laszloZ-2	Hello, We using Sirv to show 360 degree photos on product page. When the automatic translation ends the spin is not assigned to the translated product. Sirv uses custom fields to store data for the 360 spins, but I can not find it under Settings -> Custom fields translation. It just needs to be copied. The following custom fields are needed to be copied: _sirv_woo_gallery_data _sirv_woo_viewf_data I can provide you credentials to log in if you want.
February 14, 2024 at 12:32 pm #15302141
Nicolas V. Supporter Languages: English (English ) French (Français ) Timezone: America/Lima (GMT-05:00)	Hi, Welcome to the WPML support forum. Thanks for contacting us. We are currently handling a high amount of ticket and while waiting for one of my colleagues to help with this ticket, please allow me to walk you through some initial debugging steps. I think that you're looking at the right place in "WPML > Settings > Custom fields translation" but maybe you didn't click on "Show system fields"? Usually fields starting with an underscore will be hidden by default.
February 14, 2024 at 12:52 pm #15302279
laszloZ-2	Hello, thanks, I found the needed fields under system fields option.