This thread is resolved. Here is a description of the problem and solution.
Problem:
If you're experiencing an issue where one of your pages (in this case, Simplified Chinese) is stuck in the translating state for over two hours when translating from English, we can help.
Solution:
We recommend trying the following steps:
1. Navigate to WPML → Support → Troubleshooting.
2. Click on 'Cancel in-progress automatic jobs'.
3. Resend the page for automatic translation.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/topic/i-have-opened-two-tickets-but-seems-no-repsonse/
This topic contains 3 replies, has 0 voices.
Last updated by 1 week, 4 days ago.
Assisted by: Andrey.
