Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- - 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00 9:00 – 18:00
- - - - - - -

Supporter timezone: America/Lima (GMT-05:00)

This topic contains 4 replies, has 0 voices.

Last updated by Andreas W. 16 hours, 1 minute ago.

Assisted by: Andreas W..

Author Posts
January 7, 2025 at 2:44 pm #16570178

victorM-56

Background of the issue:
I am trying to use the Table Maker plugin from hidden link to create a table in Divi. I want to translate the table into English, but it's currently in French on the English page. The issue can be seen here: hidden link.

Symptoms:
Instead of an English table with multiple rows, I got a mix of French and English with only one row.

Questions:
Why is the table not fully translating from French to English?
How can I ensure the table displays multiple rows in English?

January 7, 2025 at 4:43 pm #16570822

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

Please go to WPML > Settings > Custom XML Configuration (tab) and save the following config:

<wpml-config>
  <shortcodes>
    <shortcode>
      <tag>dvmd_table_maker_item</tag>
      <attributes>
        <attribute>col_label</attribute>
        <attribute encoding="allow_html_tags">col_content</attribute>
      </attributes>
    </shortcode>
  </shortcodes>
</wpml-config>

Now, go to the original page, edit the table widget, save the page and open the translation inside the WPML Translation Editor.

If this will not solve the issue, please let me know but I would also be thankful if you could let me know if this config solves the issue.

Best regards
Andreas

January 9, 2025 at 11:05 am #16577194

victorM-56

I already aff this xml code.
Unfortunately, It does not fix everything.
As you can see, some text are not translated. And there are not more colums and rows in the tab.
THanks in advance

January 9, 2025 at 3:26 pm #16578685

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

I would be glad to provide you with a test site including WPML and Divi for testing this, but I would need you to install the latest version of the "Divi-Modules – Table Maker" Addon.

Would this be possible?

January 9, 2025 at 3:37 pm #16578799

victorM-56

Unfortunately, it's only a premium licence.
I can temporary desactivated it of my website and activated it on your test site if needed.
Or you can try on my prod website ?

January 9, 2025 at 4:15 pm #16578859

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Hello,

I would like to to offer to take a closer look and request temporary access (wp-admin and FTP) to the site to investigate the issue further.

The required fields are below the comment section when you log in to leave the next reply. The information you provide is private, meaning only you and I can see and access it.

IMPORTANT
Please be sure to back up the site and database before granting us access.

If you can't see the "wp-admin / FTP" fields, your post and site credentials will be set to "PUBLIC". DO NOT publish the data unless you see the required wp-admin / FTP fields.

I may need to install a plugin called "All In One WP Migration" here to create a copy of the site that I can use to investigate the issue further.

However, I would also be very grateful if you could provide a staging site or copy of the website from your server for this purpose.

If you have any questions about creating such a staging site, you can consult your hosting provider. Please note that WPML must also be registered on this staging site at https://wpml.org/de/account/websites/.

If you are not able to provide such a copy of the website for testing, please let me know on this ticket.

The private reply form looks like this:
hidden link

The next time you reply, click on "I still need assistance".

Video:
hidden link

Please note that we are obliged to request this information individually on each ticket. We are not allowed to access any credentials that were not specifically submitted on this ticket in the private response form.

Best regards
Andreas

January 10, 2025 at 12:07 am #16580092

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

This is an issue with the new UI of the Advanced Translation Editor.

When editing the translation please click the settings symbol in the top right corner and disable the option "I prefer bigger segments".

Then close the translation editor, edit the original content, save the page, and open the translation editor again. You will now see that each column is using only one segment and the translation will work out as expected.

I will try somehow to recreate this issue on a test site and escalate it to the ATE Team for further revision.

January 10, 2025 at 12:13 am #16580098

Andreas W.
Supporter

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

Could you please install the "Divi-Modules – Table Maker" plugin in the following test site, so that we can recreate and escalate this issue internally?

One-Click-Login:
hidden link

Please leave me a comment on this ticket once the plugin has been installed.