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This topic contains 5 replies, has 2 voices.
Last updated by Osama Mersal 1 year, 4 months ago.
Assisted by: Osama Mersal.
Author | Posts |
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September 11, 2023 at 11:11 am #14375541 | |
thomasS-239 |
I am trying to: The header image/slider loads very slowly during translation and always disappears in between. Link to a page where the issue can be seen: hidden link I expected to see: Instead, I got: |
September 12, 2023 at 9:04 am #14381671 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please let me know how this slider is added to the default language page. Also, please let me know how you translated it. Best regards, |
September 13, 2023 at 7:28 am #14387357 | |
thomasS-239 |
Hi, thank you for the feedback. We use automatic translation. What do you mean by how to add the slider? It's simply a header image. This opens immediately and quickly in the default language. Many thanks |
September 13, 2023 at 7:58 am #14387663 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Daniela, Please check the following steps: 1- Go to Pages-> All Pages When inspecting the English translation, I noticed it doesn't have the same attributes as the default language, and it's a slider, not a hero section. (Kindly check the attached screenshot) Best regards, |
September 13, 2023 at 9:40 am #14388731 | |
thomasS-239 |
Hi, I see in your screenshot that the slider has different attributes when translated. How do these come about and where can I find them? Thanks |
September 13, 2023 at 9:51 am #14388847 | |
Osama Mersal Supporter
Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00) |
Hi Daniela, I'm not sure why the attributes are different on the translated pages, so I need to look closely at your site. I would need to request temporary access (WP-Admin and FTP) Your next answer will be private, which means only you and I can access it. ❌ Please backup your database and website ❌ ✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, |