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Supporter timezone: Europe/Vienna (GMT+02:00)

This topic contains 1 replies, has 2 voices.

Last updated by Bigul 11 months, 2 weeks ago.

Assisted by: Bigul.

Author Posts
August 28, 2024 at 11:38 am #16114527

shahbazF

Background of the issue:
Hi Team,
we need you urgent help to look this issue we are facing after plugin update.
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hidden link

Thanks

Symptoms:
There has been a critical error on this website.

All websites are not working. We are not event able to login into wp-admin

Questions:
After Updating plugins : sitepress-multilingual-cms : 4.6.10 - 4.6.13 We are getting the error on our all website where we have used WPML. We needed to update this plugin as we are getting high security vulnerability in the WPML plugin from our server side. Till now we have update this up to develop & preprod environment to check. Can you please look in to the issue and provide us a fixed plugin version .

Thanks,
Himani

August 28, 2024 at 4:08 pm #16116218

Bigul
WPML Supporter since 01/2013

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I am enabling the private option for the next reply. Please fill the private details fields after a full site backup{mandatory}. I would like to access the admin area of your staging/dev site for further checking. Refer to the following links for more details about our private information sharing policies.

https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

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Thanks!

Bigul

The topic ‘[Closed] There has been a critical error on this website.’ is closed to new replies.