Translate in English my price list based on the PRICE MENU widget for Essential

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is trying to translate their price list created with the Essential Addons PRICE MENU widget into English. They have already translated their products and can switch between languages but are unable to replicate the process for the PRICE MENU widget as they did with the EA "Rotating text Header" widget.
Solution:
We recommend editing the translated page using Elementor and selecting the translated products for the dynamic field in the widget. This will allow the price list to display the correct translations for each product.

Please note that this solution may not be applicable if it's outdated or not relevant to your specific case. If you encounter any issues or if the solution does not work for you, we encourage you to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.

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Tagged: Exception

This topic contains 5 replies, has 2 voices.

Last updated by Osama Mersal 1 year, 11 months ago.

Assisted by: Osama Mersal.

Author	Posts
May 9, 2024 at 6:05 am #15608560
lamineD	Tell us what you are trying to do? Translate in English my price list based on the PRICE MENU widget for Essential Addons hidden link All my products are already translated into English and I can switch between languages easily. Is there any documentation that you are following? Waqas Bin Hasan, I was not able to reproduce what you did for my issue with the EA "Rotating text Header" widget. Is there a similar example that we can see? What is the link to your site? hidden link Use Stode code: B&L2024 Tell us what you are trying to do? Is there any documentation that you are following? Is there a similar example that we can see? What is the link to your site?
May 9, 2024 at 12:26 pm #15610364
Osama Mersal	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. This widget might need to be registered for the translation before translating the page. Please check the following guides: 1) https://wpml.org/documentation/support/language-configuration-files/how-to-register-page-builder-widgets-for-translation/ 2) https://wpml.org/documentation/related-projects/wpml-compatibility-test-tools-plugin/registering-custom-elementor-widgets-for-translation/ If these guides didn't help, please log in to this sandbox site, and install the Essential Addons plugin. (hidden link) After that, please create a test page using this widget to replicate the issue. If the issue is replicable, please let me know to check it and consult our compatibility team. Best regards, Osama
May 10, 2024 at 6:10 pm #15616092
lamineD	Wow, I wrote an answer, but I don't see it. I don't know what's happened. I was saying that this is tough for my technical IT skills level. Waqas Bin Hasan fixed this issue (with another widget) this week. I shared with you the template access. Could you do it? Or asl him? Thanks for your support. Regards Lamine
May 11, 2024 at 11:45 am #15616960
Osama Mersal	Hi Lamine, Please share a page where I can see the problematic widget. Also, I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
May 11, 2024 at 2:23 pm #15617063
lamineD	Server protection change. It is: bonjour.pierre.tracteur
May 12, 2024 at 6:56 am #15617392
Osama Mersal	Hi Lamine, Thanks for the access details. You use the dynamic field in the widget to retrieve the product data, so in order to translate the strings, you need to edit the translated page using Elementor and select the translated products. Best regards, Osama
May 12, 2024 at 7:02 am #15617394
lamineD	Hi Osama, Thanks for the solution, that was precisely that! Have a good day. Regards