Background of the issue:
I moved some text around in the original page: paragraph 3 became 1 and paragraph 1 became paragraph 3. The site was successfully translated before, but this change has resulted in empty pages for both translations. Link to a page where the issue can be seen: hidden link
I am angry. I recommend that people DO NOT USE wpml.
Symptoms:
The translated pages are empty on the frontend, although the text is visible in ATE.
Questions:
Why are the translated pages empty after moving text around?
How can I restore the full translation with the updated paragraphs?
Thank you for contacting the support. Meanwhile this ticket is attended by one of my colleagues, please try the following:
- Go to your user profile and make sure that first and last name fields are filled properly, if not, please fill in and save the profile.
- Go to WPML -> Translation Management -> Translators and add your user as translator with proper language pairs. Specially you should add the language pair which you're translating to.
- Then go to Pages in default language.
- Switch to other language from top.
- Delete the translation of the page.
- Remove it from Trash as well.
- Switch back to your default language.
- Open the page for editing in default language.
- Make a small change like a word or dot.
- Save.
- Add the translation again. Since you've previously translated most of the stuff, you should see that already translated in the translation editor.
- Complete the translation to 100% and save.
- Clear all caches and check again.
Please let us know and we'll try our best to help you further if issue continues to appear.
Regards.
The topic ‘[Closed] Translated page suddently empty’ is closed to new replies.
