Hi,
I'm Ashraf from the WPML Dev team and I'm here to try to help you resolve your issue.
Can you please provide me the following:
- Access to your site's WP Admin.
- Any error logs in the "debug.log" or in browser console that you can see when you visit the WPML Translation Dashboard page.
I'm setting your next reply as private to secure any login details you're going to provide in your next reply.