Translations from mega menu in English disappeared

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 1 replies, has 2 voices.

Author	Posts
September 20, 2024 at 8:49 am #16201676
mortenV-3	Background of the issue: I am trying to fix an issue with translations in the mega menu on my WordPress site using WPML. I have recorded a short video to show what is wrong. Link to screencast: hidden link Symptoms: Translations from the mega menu in English have disappeared. Questions: Why have the translations from the mega menu in English disappeared? How can I restore the translations in the mega menu?
September 20, 2024 at 9:21 am #16202018
Waqas Bin Hasan WPML Supporter since 05/2014 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Reference to our recent chat, I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated. Your next answer will be private, to share this information safely. Also provide detailed steps to reproduce the issue and links to pages in the admin and on the frontend. IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also. See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security. Regards.

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