[Waiting for user feedback] Translations get stuck
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Background of the issue:
I am trying to update and publish translations on my WordPress site using WPML. The issue can be seen on this page: hidden link.
Symptoms:
Translations get stuck. It works for one post, but subsequent posts often get stuck. Changing the original post and translating again doesn't always resolve the issue. The process is time-consuming, and WPML is slow and buggy.
Questions:
Can you please take a look at why translations are getting stuck?
Is there a way to make WPML faster and less buggy?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
The time it takes to save a translation depends on the size of the content.
Could it be that your posts are very huge?
I can offer to have a closer look into this as admin user.
I would like to request temporary access (wp-admin and FTP) to the site to investigate the issue further.
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Hm. Completing the reviews is actually something I'd like to work on, but I also want to check the translations before publishing, which is quite hard atm.
I'm still experiencing issues, like the translation process that won't complete or another thing, I can't get the translation to 100% and thus can't save the translation, although all blocks are translated hidden link
With other posts on the other hand, I could finish them with less than 100% completed (but all blocks translated and marked blue).
Is this something I just have to accept?
I already paid for a wrong automatic translation for the whole site. Portuguese was translated into Portuguese from Portugal than Brazilian Portuguese in the beginning, the issue was resolved at some point, but nobody cared that I spent a lot of money for the translation.
Now I need to check every post manually because once the automatic translation is inserted, there's no way to reset it. So your suggestion to just publish the posts is not a viable option.
Btw I now managed to publish the translation mentioned above by a weird combination of going back and forth, reloading and accessing several times. To me, this is a unacceptable workflow and I'd be happy if you or someone else could investigate this further.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Currently your are using "Translate Everything Automatically" ("Alles automatisch übersetzen") which means that all the translations will be completed in the background and you will only run reviews and maybe adjust the translations while doing each review.
Check out WPML > Einstellungen > Übersetzungsmodus.
Maybe it would be advisable for you to switch the mode from "Translate Everything automatically" to "Translate What You Choose" ("Nur Auswahl übersetzen").
This way you can controle which content will get translated automatically and which content will be translated by yourself.
Could you please name me an example of a content that is showing very long loading times when trying to edit the translation?
Switching the mode might be a good idea for the future (where there won't be as many posts to translate), but now I have to deal with these hundreds of half-translated posts anyway.
this post is currently stuck: hidden link
Problem is also, when I get to save a translation and let the next translation be loaded automatically, it eventually redirects to the post stuck in translation, which is a huge inconvenience, because I have then to pick the next post manually.
That's right. I continued to work on the translations. By going back into the original post, changing something and saving again the translations are being reloaded – this is a workaround I've learned from WPML support and eventually, I get to translate the posts by going back and forth several times and wasting an awful lot of time. Still, this isn't a proper solution to me, as it happens over and over again with almost every second translation.
I was hoping someone could take a deeper look, as this is a problem I'm having for a long time now and I want to get it solved. Working with WPML on this site is a pain and as a paying customer I'd love to have a working product.
Maybe you could escalate this issue to another tier.
