Background of the issue:
Suddenly a specific text block within an accordion on the page hidden link disappeared on the WPML Translate Editor. The text block is titled 'Short-Alcoholic Pairing' under Pairings Pricing.
Symptoms:
The WPML Translate Editor does not detect the 'Short-Alcoholic Pairing' text block, preventing it from being translated. This issue persists even after deleting and recreating the text block.
Questions:
Why is the 'Short-Alcoholic Pairing' text block not detected by the WPML Translate Editor?
How can I make the WPML Translate Editor recognize and translate this specific text block?
Before your ticket is assigned to one of my colleagues, I'd like to guide you through some initial debugging steps to speed up the support process.
To begin, please follow the below steps and let me know how it goes:
1. The current WP Memory Limit on your site is 40MB. The WP memory limit needs to be increased, it's different from PHP memory. PHP memory is fine but WordPress uses 40MB as default in your site. The minimum requirements for WPML are 128MB: https://wpml.org/home/minimum-requirements/
Please add this line to your wp-config.php file to increase WP memory, wp-config.php file is located in the root of your WP install:
You can add it anywhere in your file. I recommend placing it right before the following line:
/* That's all, stop editing! Happy blogging. */
2. After increasing WP memory, please try the below steps:
2.1. Open the default language problematic page in Edit mode.
2.2. Make a small change, for example, add a space or + sign in your page title.
2.3. Update the page by pressing the “Update” button.
2.4. Now, please remove that small change that did in step #2.2.
2.5. Update the page again.
2.6. Now, please open the translated template in the WPML Translation Editor and see if now it shows the missing text for translation.
3. Clear all sorts of site/server/CDN cache and see if this resolves the issue.
