[Closed] ACF Contact Form

Hi,

I checked it in German, and it only outputs “5.” This suggests that the shortcode responsible for loading it might be broken.

Could you please confirm whether the form in the original language was loaded via a shortcode, or if you had a selection field to choose the specific form ID?

Best regards,
Marcel

Hi,

As I don’t speak French, I’m replying in English. If you’d prefer to continue in French, please let me know and I’ll try to assign the ticket to a French-speaking colleague.

You can try setting the ACF Field Type to “Copy” (in the Field Groups setting), so the post ID will be duplicated for the translation and automatically updated to the translated post ID.

Best regards,
Marcel

Hi,

thanks for the info! It looks like the shortcode structure is being modified, instead of showing as [shortcode_example id="5"], it’s being reduced to just 5, which makes it unselectable.

I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed

Your next answer will be private which means only you and I have access to it.

❌ Please backup your database and website ❌

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen

Best regards,
Marcel