ate shows completely wrong string

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Supporter timezone: Africa/Cairo (GMT+02:00)

This topic contains 18 replies, has 2 voices.

Last updated by Osama Mersal 7 months, 1 week ago.

Assisted by: Osama Mersal.

Author	Posts
March 23, 2024 at 7:44 pm #15443445
nickS-28	ate shows completely wrong string has nothing to do with the content being translated but seems to somehow be stored incorrectly somewhere in WPML
March 24, 2024 at 3:27 pm #15443954
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for contacting WPML forums support. I'll be glad to help you today. Please let me know if you mean the translated string or the default language string. If you mean the default language string, please share a screen-recorded video while reproducing the issue. Best regards, Osama
March 25, 2024 at 1:49 pm #15447155
nickS-28	there's nothing else I could show you in a screen recording that is not clearly visible in the screenshot. A completely wrong suggestion is stored in WPML instead of actually translating the string
March 25, 2024 at 3:16 pm #15447632
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Please share the post/page name and URL to check the issue. I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated. Your answer will be private, meaning only you and I can access it. ❌ Please backup your database and website ❌ ✙ I need your permission to deactivate and reactivate the plugins and themes and change site configurations. This is also why the backup is critical. ✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site. Best regards, Osama
March 27, 2024 at 9:23 pm #15458092
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, Thanks for the access details. Please share the URL of the problematic post and the targeted language. Also, please try the following steps: 1- Edit this page/post in the default language 2- Add "V2" to the title and update it 3- Delete the "V2" and update the page/post 4- Update the translation 5- Inside the translation editor, delete the wrong translation 6- Click on the "automatic translation" icon (Kindly check the attached screenshot) 7- Check if it will generate the correct translation Best regards, Osama
March 27, 2024 at 9:36 pm #15458144
nickS-28	just so you understand the problem: i duplicate this template which is entirely empty: hidden link I then insert everything manually from scratch in English, and only then I runthe ATE, and it keeps pulling in strings as shown above that I never entered into the new post
March 27, 2024 at 10:00 pm #15458152
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I duplicated the template, created a new test post, and then translated the post, which worked correctly. (hidden link) When you see a string with a Yellow/Orange color, this string is from WPML translation memory, so you need to delete it and add the new translation. Best regards, Osama
March 31, 2024 at 9:44 pm #15467749
nickS-28	how can I disable the wrong string being pulled from WPML memory? it is always the same string at the same spot
April 1, 2024 at 1:21 pm #15469337
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, You can add this string to the Glossary and add its correct translation. Please check this guide. (https://wpml.org/documentation/translating-your-contents/advanced-translation-editor/how-to-create-and-manage-glossary-entries/) Best regards, Osama
April 1, 2024 at 1:41 pm #15469469
nickS-28	how do I find the faulty string now that I manually removed it in the ATE
April 1, 2024 at 1:44 pm #15469474
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, You need the string in the default language and to add its correct translation. Best regards, Osama
April 1, 2024 at 2:02 pm #15469619
nickS-28	ok, but how do I find the faulty string now that I manually removed it in the ATE
April 1, 2024 at 2:09 pm #15469654
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, When checking the translation editor. There are two strings with this issue.(hidden link) * Table of contents * Button 2 Please add these two strings to the glossary with the correct translation and check if that will fix the issue. Best regards, Osama
April 1, 2024 at 2:36 pm #15469736
nickS-28	for example, this is the faulty string, see attachment this is the Spanish example, so what has to be inserted where exactly? see attachment two. since the origin seems to be a faulty English string
April 1, 2024 at 2:55 pm #15469852
Osama Mersal Supporter Languages: English (English ) Arabic (العربية ) Timezone: Africa/Cairo (GMT+02:00)	Hi, I added them. (hidden link) Please go to the translation editor, delete the translation memory translation, and click the glossary item. Kindly check this video. (hidden link) Best regards, Osama

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