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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client purchased credits and activated 'pay as you go' but was unable to activate automatic translation.
Solution:
If you're experiencing this issue, we recommend you try the following steps:
1. Navigate to WPML >> Translation Dashboard.
2. Select any page and send it for automatic translation.
3. Once the translation is complete, the 'Translate Everything Automatically' option should become available.
After the translation completes, please review it. If everything looks correct, you can enable 'Translate Everything Automatically'.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 3 replies, has 1 voice.

Last updated by Noman 1 month ago.

Assisted by: Noman.

Author Posts
December 8, 2025 at 4:01 pm #17644680

ronJ-5

i did buy credits, i did activate 'pay as you go', but nevertheless i cannot activate automatic translation. What to do?

December 8, 2025 at 4:17 pm #17644807

ronJ-5

in the config file memory is set to 512M
in my php settings (direct admin) the memory use is even set to 2048m

i did buy credits
i activated 'pay as you go'

and stil i cannot activate automatic translation

December 9, 2025 at 6:57 pm #17649129

ronJ-5

i have all set to 256m. still not possible to activate the automatic translation

December 10, 2025 at 5:36 pm #17653498

Noman
WPML Supporter since 06/2016

Languages: English (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. Sorry for the delay due to high workload and the reply time will be shorter from now.

Please try the following steps to activate automatic translation

1. Go to WPML >> Translation Dashboard.
2. Select any page and send it for automatic translation.
3. Once that translation finishes, the “Translate Everything Automatically” option should become available.

After the translation completes, please review it. If everything looks correct, you can enable “Translate Everything Automatically”.

Kindly let me know the results,
Thank you

translation dashboard 1.jpg