Tell us what you are trying to do?
I want my Avada contact form to be translated from EN to FR and ES
The form is called "Starter Contact Form 2282 (P)"
When I go to the Advanced Translator Editor, I do see the fields label but just the title of this form (see attachment).
Is there any documentation that you are following?
Nope - I've checked previous support tickets but haven't found something similar.
Is there a similar example that we can see?
No
What is the link to your site?
I'm working on staging: hidden link (En Version) and hidden link (French Version)
Thanks for contacting WPML forums support. I'll be glad to help you today.
I would need to look closely at your site, so I would need to request temporary access (WP-Admin and FTP) Preferably to a test site where the problem has been replicated.
Your answer will be private, meaning only you and I can access it.
❌ Please backup your database and website ❌
✙ I would need your permission to de-activate and re-activate the Plugins and the Theme and change configurations on the site. This is also a reason the backup is critical.
✙ I also need your permission to take a local copy of your site to debug the issue without affecting your live site.
Thanks a lot, Osama. Yes. It's working. Fields are now correctly traduced.
I was also testing the form submission. It's working in English, data are stored in the DB and I receive an email notification. But It's not working in FR or ES. Not sure if this is linked. Is that something you could help? Let me know if I should create another ticket for this one.
It's great to hear that the issue is fixed 🙂. In our forum, we try to keep one issue per ticket.
As the original issue is resolved, may I kindly ask you to open a new ticket for your additional question?
Continuing with one ticket per issue helps supporters focus on one issue at once and enables other users to find solutions to their questions faster.