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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 reply, has 2 voices.

Last updated by Kor 2 months ago.

Assisted by: Kor.

Author Posts
October 23, 2024 at 6:52 pm #16323229

desireV

Background of the issue:
I'm trying to translate 'placements' from the Woodmart theme into Russian on my site hidden link using WPML.

Symptoms:
When I translate all fields and click save, it starts loading but nothing happens. When I try to view the page in a different language, WordPress shows a critical error.

Questions:

October 23, 2024 at 7:16 pm #16323378

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience.

Here is the ticket. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Bug with simple product page translation’ is closed to new replies.