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[Waiting for user feedback] component jetengine

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Supporter timezone: Africa/Cairo (GMT+02:00)

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Last updated by Osama Mersal 11 hours, 37 minutes ago.

Assisted by: Osama Mersal.

Author Posts
December 30, 2024 at 1:57 pm

bartK-6

Background of the issue:
I am trying to use the JetEngine component with WPML to translate content. The issue can be seen on this page: hidden link

Symptoms:
The JetEngine component is not translating. When I set the language to French, the components remain in Dutch. I expected to see the translated version but got the original text version instead.

Questions:
Why is the JetEngine component not translating?
How can I fix the translation issue with JetEngine?
December 30, 2024 at 3:52 pm
December 31, 2024 at 11:56 am #16555670

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for contacting WPML forums support. I'll be glad to help you today.

Please log in to this hidden link">sandbox site and try to replicate the issue.

The sandbox site has WPML, Elementor, and JetEnging plugins installed.

If the issue is replicable, please let me know to check it and consult our compatibility team.

Best regards,
Osama
January 2, 2025 at 1:17 pm #16558917

bartK-6

hidden link

there are no credits on this account but i reacreated it.

So if you add credit i can translate the site and you can see for yourself
January 2, 2025 at 1:21 pm #16558935

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

I activated the automatic translation on the sandbox site. Please translate what you need and let me know the steps to reproduce the issue so I can consult our compatibility team.

Best regards,
Osama
January 6, 2025 at 9:27 am #16565438

bartK-6

I reproduced the problem
hidden link

The components isn't translated, but the rest of the text is.
Can you solve the problem?
January 6, 2025 at 10:11 am #16565645

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for replicating the issue. I tried some workarounds with no luck, so I consulted our compatibility team and will update you as soon as they reply.

Best regards,
Osama
January 12, 2025 at 9:48 am #16585307

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Thanks for your patience. Please check the following steps:

1- Edit .../wp-content/plugins/jet-engine/includes/components/listings/frontend.php file.
2- Look for line 293
3- After the following line

public function get_listing_item_content( $listing_id ) {

Please add the following line

$listing_id = apply_filters( 'wpml_object_id', $listing_id, 'jet-engine' );

After that, please check if the components are translated correctly on the front end.

Best regards,
Osama
January 20, 2025 at 3:29 pm #16614367

bartK-6

i will try it out and keep you posted
January 20, 2025 at 5:39 pm #16615047

Osama Mersal
Supporter

Languages: English (English ) Arabic (العربية )

Timezone: Africa/Cairo (GMT+02:00)

Hi,

Please take your time and let me know if the workaround fixes the issue.

Best regards,