I had a whole site translate - I added single new page and it the pages go to: 47626 pages and 21341...

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Elementor users - please update WPML to the latest version to maintain compatibility. More details here - https://wpml.org/changelog/2024/12/wpml-4-6-15-critical-update-for-elementor-sites/

Sun	Mon	Tue	Wed	Thu	Fri	Sat
-	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	9:00 – 13:00	-
-	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	14:00 – 18:00	-

Supporter timezone: America/Los_Angeles (GMT-08:00)

Tagged: ATE

This topic contains 4 replies, has 1 voice.

Last updated by Bobby 1 day, 18 hours ago.

Assisted by: Bobby.

Author	Posts
December 27, 2024 at 3:56 pm #16548882
andrzejG-9	Background of the issue: I had a whole site translated and added a single new page. I am not sure why it is translating again and charging me for something I already paid. I tried clearing it and waiting for three days. Symptoms: 47626 translations left in the queue and 213418 Pay-as-you-go credits used unexpectedly. The numer is still going up byt super slow. Questions: Why is the site translating again and charging me for something I already paid? How can I resolve the issue of translations left in the queue?
December 27, 2024 at 3:59 pm #16548898
andrzejG-9	I am being charged for exsting translations - this is really not cool
December 27, 2024 at 4:00 pm #16548902
andrzejG-9	48286 translations left in the queue Preparing more content for translation 233400 Pay-as-you-go credits used I had my website already translated so not sure whats the problem here.
December 27, 2024 at 5:28 pm #16548986
andrzejG-9	52873 translations left in the queue stuck used: 327502 Pay-as-you-go credits used even though the whole website was translated before
December 27, 2024 at 7:09 pm #16549129
Bobby Supporter Languages: English (English ) Timezone: America/Los_Angeles (GMT-08:00)	Hi there, A few questions. 1. Did you recently migrate your site, possibly from staging to live or vice versa? 2. Did you recently go to WPML->Settings and deactivate/activate WPML Automatic Translation? 3. If the site is re-translating everything please click on "Pause automatic translation", the button is showing inn the screenshots, this will immediately prevent you from being double charged while our team is investigating this.