Page template is not translated

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to translate a page template correctly, expecting it to display as the original language version but instead seeing an untranslated template.
Solution:
We discovered that the template used on the Puslapiai page does not require translation because it relies on dynamic content. To resolve the issue, we duplicated the template for the secondary language.

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Tagged: Exception

This topic contains 0 reply, has 1 voice.

Last updated by Shekhar Bhandari 6 months, 3 weeks ago.

Assisted by: Shekhar Bhandari.

Author	Posts
March 16, 2025 at 9:07 am
Martynas.V	Background of the issue: I am trying to translate a page template. The issue can be seen at: hidden link. I expected the page to look like: hidden link. Symptoms: The page template is not translated as expected. Instead of the translated version, I see: hidden link. Questions: Why is the page template not translating? How can I ensure the page template is translated correctly?
March 17, 2025 at 3:30 am #16822826
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello 🙂 Christopher asked me to look into the issue, so I’m investigating it. Previously, we encountered some errors with page templates and the translations queue, but this doesn't seem to be the same issue caused by database corruption. I checked the database and didn’t find any problems. The template used on the Puslapiai page doesn’t require translation since it relies on dynamic content. Instead of translating it, I duplicated the template for the secondary language, which resolved the issue. I’ve recorded the steps here: hidden link. Let me know if this helps. Thanks!
March 17, 2025 at 6:14 am #16822936
Martynas.V	Hello Shekhar, thank you, I appreciate you making a video. Is it possible to download? Or it will be here in the future?
March 17, 2025 at 6:16 am #16822937
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, The video can be deleted so I suggest you to download it, if you login to the site where the video is hosted, it should allow you to download it. Thanks