Hi, I enabled and used automatic translation option on the website but it's not really working as you can see here: hidden link
Can you please fix the issues as the idea behind automatic translation was to save time and not spend even more time in troubleshooting what has gone wrong? Thanks
Also, there are other problems e.g. I can't see my 'Single Page' Elementor template anymore even though it's used on the example I mentioned in previous message, for example.
Thank you for your message, I understand your concern.
I’ve checked the German page you shared, and it appears translated and loading correctly on my end. To better understand what’s not working for you, could you please provide more specific details (e.g. what exactly is missing or incorrect, screenshots, or a short video)?
Regarding the custom fields:
If the issue is happening on the default language, it is very unlikely that WPML caused the content to disappear, if it is on 2nd language then it could be wrong translation settings was set for them via ACF field groups, please recheck. Nevertheless, to keep things clear and efficient, I suggest we handle one issue at a time, starting with the most critical one.
Also, if this is very urgent, I recommend opening a live chat during working hours, as it’s usually faster than forum tickets and we can troubleshoot this together in real time.
Thanks for your reply. I was able to resolve some of the issues after troubleshooting and changing setting and updating content etc.
One issue I still face is with Menu. I had used custom Menu names for English and when I created a German version then I could also add/change custom menu names but the problem is that the custom Menu names for EN are now gone (replaced by page titles it seems). I have tried to create new menu (for EN and German) but when I publish the new menu on the page, it still seem to refer to the old menu.
Live chat would be good but I could not find any such options right now...So, I hope you would be able to help soon.
Thanks for your reply. I was able to resolve some of the issues after troubleshooting and changing setting and updating content etc.
One issue I still face is with Menu. I had used custom Menu names for English and when I created a German version then I could also add/change custom menu names but the problem is that the custom Menu names for EN are now gone (replaced by page titles it seems). I have tried to create new menu (for EN and German) but when I publish the new menu on the page, it still seem to refer to the old menu.
What's also strange is that the changes to German menu are reflected on the front-end but not for English.
Live chat would be good but I could not find any such options right now...So, I hope you would be able to help soon.
Could you please share temporary admin access (via private reply) and let me know which menu you are referring to? I’ll take a closer look and check why the English menu is not updating correctly while German is.
