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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client's product category translation was displaying correctly, but the product itself was not, despite being translated into the correct language.
Solution:
We recommended resaving the WP permalinks by navigating to Settings -> Permalinks and simply saving the settings again. This action often resolves issues with incorrect or outdated links after translations.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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This topic contains 2 replies, has 2 voices.

Last updated by Marcel 1 year ago.

Assisted by: Marcel.

Author Posts
November 9, 2023 at 3:55 pm #14769551

simeonN-2

Hello!

The issue is half-fixed now. The product category is good but the product is not. And I have translated it into the correct language. Please look at the screenshots.

November 9, 2023 at 4:00 pm #14769621

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

so it seems correctly translated but not adjusted yet. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to a testing site where the issue is replicated.

You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Best Regards
Marcel

November 9, 2023 at 5:27 pm #14770213

Marcel
Supporter

Languages: English (English ) German (Deutsch )

Timezone: Europe/Madrid (GMT+01:00)

Hi,

resaving the WP permalinks on "Settings -> Permalinks" solved it: hidden link.

Best Regards
Marcel

November 9, 2023 at 5:30 pm #14770221

simeonN-2

Omg! Thank you very much!