This thread is resolved. Here is a description of the problem and solution.
Problem:
You are experiencing issues with WPML where some translated content does not apply correctly on the frontend. Specifically, the translated product title does not update and shows the original language title instead. Additionally, translated text rows that were previously completed and saved later become empty again.
Solution:
For the issue of the product title not updating:
1. Ensure you have a backup of your site for safety.
2. Navigate to WPML >> Support > Troubleshooting page and press the following buttons:
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
3. If the problem persists:
a. Open the default language product in Edit mode.
b. Make a minor change, such as adding a space or + sign in your product title.
c. Update the product.
d. Remove the change made in step 3b.
e. Update the product again.
f. Open the translated page in WPML Translation Editor, ensure the translation is 100% complete, and press the complete translation button.
4. Clear all types of site/server/CDN cache.
For the issue of translated rows becoming empty, a separate support ticket has been created and can be followed here: https://wpml.org/forums/topic/split-translated-rows-becoming-empty/
If these steps do not resolve your issues, or if the solution seems outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
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