translations not working

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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Author	Posts
December 11, 2025 at 10:38 am #17655391
ahmedH-37	Some blocks are just not appearing on the live site. - Half of the about page (in french) does not appear in the live site (but everything looks fine in the editor) - The ''products'' page (in french) appears completely broken on the live site (but looks fine in the editor)
December 15, 2025 at 5:11 am #17662625
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello 🙂 Can you make a small change on the original languages and update the translations to see if it works? Further, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks