why is your service so many times down?

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Tagged: ATE

This topic contains 3 replies, has 0 voices.

Last updated by Mihai Apetrei 6 days, 22 hours ago.

Assisted by: Mihai Apetrei.

Author	Posts
November 24, 2024 at 6:28 pm #16437432
nelsonr-5	Background of the issue: I am trying to translate products using WPML, but I encountered an issue. Symptoms: Instead of the pencil symbol at the end of the translation, I only got the wheel symbol. Questions: Why is the translation process not completing?
November 25, 2024 at 1:22 pm #16439938
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there, and thank you for reaching out. Can you please send a screenshot of this area: WPML > Support > Advanced Translation Editor > Error Log? Or copy all of the errors you see there (if there are any) and share them with us through a site like pastebin.com. Then, share the link here with us (only you and us will see the URL you are sharing). Thank you! Mihai Apetrei
November 25, 2024 at 3:05 pm #16440717
nelsonr-5	Hi I don't know why but Instead of a pen a still see a toothed wheel and it takes hours to disappear, it's like if the WPML was off line for few hours
November 27, 2024 at 10:52 pm #16451858
Mihai Apetrei Supporter Languages: English (English ) Timezone: Europe/Bucharest (GMT+02:00)	Hi there. Thank you for the update. That's pretty strange. Is it happening constantly with only one language? There's also a chance, if there are many plugins or custom blocks containing all kinds of information on the pages, to be one of the reasons that WPML slows down. You also have a very new PHP version, which might contradict the current performance. These latest PHP versions are so new that neither WPML nor WordPress have full support for them. I would personally try to test this on a local or staging environment, where I can disable plugins or change things (like the PHP versions) without thinking that I'm affecting the live site.