WPML Sitemaps opens as 404

This thread is resolved. Here is a description of the problem and solution.

Problem:
If you're experiencing issues where your sitemaps are not working correctly on different language domains, such as receiving a 404 error when accessing the sitemap for a translated version of your site, this might be due to the taxonomy settings.
Solution:
We recommend checking if the taxonomy for your models is set to be displayed as translated. It's important to ensure that these taxonomies are not only set to be displayed as translated but are actually translated. You can do this by selecting one of the models and translating it to see if this resolves the issue.

If this solution does not apply to your case, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

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Tagged: Exception

This topic contains 2 replies, has 0 voices.

Last updated by vadimP 5 days, 18 hours ago.

Assisted by: Shekhar Bhandari.

Author	Posts
December 11, 2025 at 8:11 pm #17657437
vadimP	Hello, We have a website hidden link. It runs on WPML and each language is hosted on a separate domain. For example German is located at hidden link Our current problem is that on hidden link all sitemaps work as expected. Lets take this one for example: hidden link If I open same sitemap for DE domain - it will return 404 page hidden link However, those pages and products are translated. Let's take one product from this sitemaps: LV - hidden link DE - hidden link Could you please help us to make sure that all sitemaps are working as expected? I will attach system info Thanks, Vadim
December 15, 2025 at 12:12 pm #17664027
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, Is models a custom post type, I see it's listed here but not showing hidden link To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks
December 17, 2025 at 5:16 am #17669546
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hi there, I noticed that you’ve set the models taxonomy to be displayed as translated. However, it’s not actually translated but rather shown as translated. Can you take a look at one of the models and try translating it to see if it works? Looking forward to hearing from you! Thanks
December 20, 2025 at 12:19 am #17679385
vadimP	Thank you, your advice helped