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Resolved by author

Topic Tags: Compatibility

Overview of the issue

If you use the shortcode to display reviews on product pages from Customer Reviews for WooCommerce plugin in conjunction with the Show reviews in all languages option in WooCommerce > WooCommerce Multilingual > Settings page, you may encounter an issue where reviews are not visible on translated versions of products.

Workaround

Please, make sure of having a full backup of your site before proceeding.

  • Open …/wp-content/plugins/customer-reviews-woocommerce/includes/blocks/class-cr-reviews-grid.php file.
  • Look for line 148.
  • After this block of code:
    			$args = array(
    				'status'      => 'approve',
    				'post_type'   => 'product',
    				'meta_key'    => 'rating',
    				'orderby'     => $order_by,
    				'post__in'    => $post_ids,
    				'comment__not_in' => $comment__not_in
    			);
    
  • Add this:
    			if (is_array($args['post__in']) && count($args['post__in']) === 1) {
    				$args['post_id'] = array_shift($args['post__in']);
    				unset($args['post__in']);
    			}
    

4 Responses to “Customer Reviews for WooCommerce - Shortcode Reviews Not Displaying on Translated Products”

    • Hi John,

      I’ve just tested the latest version of Customer Reviews for WooCommerce on this sandbox site (available for 14 days), and it’s working well! I’ll mark this errata as “Resolved by the author”.