WPML

Overview of the Issue

If you use the shortcode to display reviews on product pages from Customer Reviews for WooCommerce plugin in conjunction with the Show reviews in all languages option in WooCommerceWPML Multilingual & Multicurrency for WooCommerceSettings page, you may encounter an issue where reviews are not visible on translated versions of products.

Workaround

This issue is fixed. Updating to the latest version solves it on your site, so you only need this workaround if you can’t update yet.

Please, make sure of having a full backup of your site before proceeding.

  • Open …/wp-content/plugins/customer-reviews-woocommerce/includes/blocks/class-cr-reviews-grid.php file.
  • Look for line 148.
  • After this block of code:
    $args = array(
    	'status'      => 'approve',
    	'post_type'   => 'product',
    	'meta_key'    => 'rating',
    	'orderby'     => $order_by,
    	'post__in'    => $post_ids,
    	'comment__not_in' => $comment__not_in
    );
  • Add this:
    if (is_array($args['post__in']) && count($args['post__in']) === 1) {
    	$args['post_id'] = array_shift($args['post__in']);
    	unset($args['post__in']);
    }

All known issues

Still Seeing This Issue?

If updating doesn’t fix it, ask a support question and we’ll look into it with you.