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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client has a site with custom post types and ACF fields, interconnected through relationship fields and displayed in grids filtered by WP Grid Builder facets. After running a bulk auto-translation for three languages, all non-ACF content translated well, but the ACF data did not appear in the translations. The fields showed 'Original: original value' but lacked actual data.
Solution:
We suggested that the client slightly modify a post and rerun the translator, as this approach resolved the issue when they tried it before contacting us. This indicates that the initial translation process might not have completed properly. If you're experiencing this issue, we recommend trying this step first. If the problem persists, please provide us with WordPress credentials so we can investigate directly. Ensure to follow our privacy and security guidelines when providing debug information: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.

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This topic contains 2 replies, has 1 voice.

Last updated by Kevin Koop 2 weeks, 3 days ago.

Assisted by: Bruno Kos.

Author Posts
November 11, 2025 at 2:40 am #17564569

Kevin Koop

Background of the issue:
We have a site with a few custom post types that each have a number of ACF fields. These post types are interconnected through relationship fields and are displayed on the front-end in grids that are filtered with WP Grid Builder facets. We have the ACF add on for WPML and ran a bulk auto-translation for 3 different languages.

Symptoms:
All non-ACF content translated well. None of the ACF data was showing so I opened one of the posts and saw that all of the fields have "Original: original value" underneath the field but none of the fields have actual data in them.

Questions:
How can we ensure that ACF fields are copied and displayed correctly after translation?
What steps should we take to resolve the issue of ACF data not showing in translated posts?

November 11, 2025 at 2:54 am #17564591

Kevin Koop

I've discovered that for whatever reason, rerunning translation on the posts fixes the issue but we already ran a bulk translation that was quite expensive and can't pay double to have it fixed.

November 11, 2025 at 8:48 am #17565215

Bruno Kos
WPML Supporter since 12/2018

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Hi,

Would you be willing to provide me with WordPress credentials so I can investigate the issue directly? You can safely share them by replying to this message — I’ve marked your next reply as private, so only you and our support team will be able to see it.

Please read our privacy and security guidelines here:
https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/

Also, could you please show me one or two examples of posts where the translation is still missing or where the ACF fields are not synced correctly? That will help me check what’s causing the issue and why those translations didn’t copy the field data properly.

Once I have access and those examples, I’ll take a closer look.

November 18, 2025 at 3:24 pm #17588670

Kevin Koop

Apologies for not responding, the reply apparently went to my junk mail. Slightly modifying a post and rerunning the translator fixed the issue so I'm assuming something didn't finish properly on the first run.