This thread is resolved. Here is a description of the problem and solution.
Problem:
The client has a site with custom post types and ACF fields, interconnected through relationship fields and displayed in grids filtered by WP Grid Builder facets. After running a bulk auto-translation for three languages, all non-ACF content translated well, but the ACF data did not appear in the translations. The fields showed 'Original: original value' but lacked actual data.
Solution:
We suggested that the client slightly modify a post and rerun the translator, as this approach resolved the issue when they tried it before contacting us. This indicates that the initial translation process might not have completed properly. If you're experiencing this issue, we recommend trying this step first. If the problem persists, please provide us with WordPress credentials so we can investigate directly. Ensure to follow our privacy and security guidelines when providing debug information: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, do not hesitate to open a new support ticket at WPML support forum.
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This topic contains 2 replies, has 1 voice.
Last updated by 2 weeks, 3 days ago.
Assisted by: Bruno Kos.
