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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 5 replies, has 2 voices.

Last updated by Kor 10 months ago.

Assisted by: Kor.

Author Posts
August 16, 2024 at 12:01 pm #16078186

peterE-42

Background of the issue:
I followed your instructions for the AI Translator, but when I want to do a translation, nothing happens. I am trying to use the WPML AI translation engine on my site hidden link.

Symptoms:
When I attempt to perform a translation using the AI Translator, nothing happens.

Questions:
Why is the AI Translator not working when I try to perform a translation?

August 16, 2024 at 3:06 pm #16078686

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for reaching us. I believe you're referring to the automatic translation. Could you please go through the instructions here https://wpml.org/documentation/automatic-translation/ and see if it helps?

Also, to help speed up the support process, I've enabled a private message for submitting the debug information for this support ticket. Please follow these initial debugging steps:
https://wpml.org/faq/provide-debug-information-faster-support/
In short:
- Go to "WPML > Support > Debug Information" (link)
- Copy the Debug Information from there.
- Find the private field I activated and paste that information.

August 19, 2024 at 9:48 am #16082787

peterE-42

The automatic translations where working fine, until i wanted to use the AI translator.

August 19, 2024 at 9:50 am #16082791

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Are you referring to this WPML AI https://wpml.org/documentation/automatic-translation/wpml-ai-wordpress-translation/ ? If you are, please refer to the supported language that is listed here hidden link..*_gcl_au*MTU5OTIzMjE3NC4xNzE3OTYyOTE2

August 19, 2024 at 9:54 am #16082797

peterE-42

Yes im reffering to this one and the language it want to translate are from german to english, french and spanish, they should all be supported...

August 19, 2024 at 1:34 pm #16083957

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your reply.

Sorry, WPML AI currently supports translating content from English to German, Spanish, French, Portuguese, and Italian. But more will be added in the future. Stay tuned.

The topic ‘[Closed] AI Translater’ is closed to new replies.