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This topic contains 1 reply, has 2 voices.

Last updated by Kor 1 year ago.

Assisted by: Kor.

Author Posts
December 5, 2023 at 9:14 am #14994497

Sietse

I am trying to: Create english translations for the portfolio items so they will be correctly displayed on the page. This does not work however.

Link to a page where the issue can be seen: hidden link

I expected to see: A 'refresh' icon so I can edit the translation

Instead, I got: A '+' icon, suggesting that I did not add a translation

Scherm­afbeelding 2023-12-05 om 10.11.51.jpeg
December 5, 2023 at 3:38 pm #15000451

Kor
Supporter

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Hi there,

Thanks for contacting WPML support.

I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Can't add english translation for portfolio items’ is closed to new replies.