This thread is resolved. Here is a description of the problem and solution.
Problem: If you're experiencing issues where changes made in the English version of your site do not automatically update in the Greek version, it might be due to incomplete translations. Solution: We recommend ensuring that the translation is fully completed. Check the translation editor and ensure that the translation status reaches 100% and the icon changes to a pencil symbol. This should allow the changes to synchronize correctly between the different language versions.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please do not hesitate to open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can always contact us through our support forum.
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in the morning i was talking with someone from support that told me that when i change something in english version hidden link
it will change automatically in greek hidden link
however i changed images in english hidden link
and they did not update in greek version hidden link
why?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
if it changes automatically is depending the exact settings (like automatic translation).
I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
You accidentally published your credentials publicly. I have censored them for privacy and security reasons.
Please submit them again using the activated input field, as you need to accept the disclaimer and a backup before we are able to access the information (GDPR reasons). This also ensures that the provided credentials are automatically deleted once the ticket has been resolved.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
I made a small update to the content in the default language to force a refresh, and it looks like the changes have been applied successfully. Could you please check on your side to confirm that everything is now updated?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
Hi,
the issue here was that the translation needs to be completed first.
Attached is a screenshot showing the state of your translation, which indicates that an update to the Greek version is still pending. Once the editor is saved with the translation at 100% and the icon changes to the pencil symbol, it works as expected on hidden link.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: Europe/Vienna (GMT+02:00)
That is a different page. We were discussing the home page, so please don’t mix different questions.
This way we can ensure we are talking about the same thing.
Make sure all pages are completed to 100% so that the pencil icon appears. 🙂
