Skip to content Skip to sidebar

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 3 replies, has 0 voices.

Last updated by samerB-3 7 hours, 38 minutes ago.

Assisted by: Andrey.

Author Posts
February 11, 2026 at 10:15 am #17812237

samerB-3

I am shifting from Elementor to Divi 5 for a client's webpage.
I have SureCart, Tutor LMS, and Latepoint installed - each has its internal custom post type for Sure Cart Products, Courses, Lessons, and Meetings

When trying to build a loop card on a test page, I do not see these post types in the query post type with WPML installed. When I deactivate WPML these post types show

February 11, 2026 at 11:25 am #17812554

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Can you try the following steps?

1. Go to WPML → Support → Troubleshooting

2. Run the following options:
- Clear the cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML tables collation
- Assign translation status to duplicated content
- Set language information
- Fix post type assignment for translations

There are known issues with Divi 5:
https://wpml.org/errata/divi-5-wpml-compatibility-while-new-features-are-being-released/

February 13, 2026 at 9:19 am #17819785

samerB-3

I tried all of the above with no affirmative result.

February 13, 2026 at 9:34 am #17819858

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for your feedback.

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.

February 15, 2026 at 2:45 pm #17823621

samerB-3

I seem to have found the problem.
It has something to do with Tutor LMS PRO. I noticed that it was also affecting something else. I will take this up with Tutor LMS support.
Thank you