Don't see the translation

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Supporter timezone: Europe/Kyiv (GMT+02:00)

Tagged: Exception

This topic contains 7 replies, has 0 voices.

Last updated by valonS 14 hours, 4 minutes ago.

Assisted by: Andrey.

Author	Posts
November 26, 2025 at 9:09 pm #17613327
valonS	Background of the issue: I have translated the page: hidden link from French to English, but I don't see the translation. The translated page should be visible at: hidden link. Symptoms: The translation of the page is not visible. Instead of the English translation, I only see the original content. Questions: Why is the translation not visible on the English page? How can I make the translated page appear correctly?
November 26, 2025 at 11:24 pm #17613566
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. I have looked at the link you provided, but I can see that the page is translated. What am I missing? I have attached the screenshot for your review.
November 27, 2025 at 9:07 pm #17616808
valonS	Hi Andrey, thank you for reaching out. Here on the image you see that the page is not translated as it should.
November 27, 2025 at 9:08 pm #17616823
valonS	here you see how i trnaslated
November 28, 2025 at 3:40 pm #17618646
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.
November 29, 2025 at 11:17 am #17619523
valonS	Hello Andrey, yes of course i can give you access. Can you provide me a e-mail address please so that I can create a login account?
December 1, 2025 at 9:13 am #17621714
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Hi, I have added the email address in the private reply above. The following answer is private, so you can enter all the details.
December 1, 2025 at 6:32 pm #17623761
valonS	ok thank you i have created you an account and sent it it via mail