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This topic contains 2 replies, has 2 voices.

Last updated by lyndsayP-2 11 months, 3 weeks ago.

Author Posts
June 19, 2024 at 9:33 am #15754459

lyndsayP-2

Background of the issue:
I am trying to review and approve translations in the translations queue. The issue can be seen at hidden link.

Symptoms:
The page is blank and in the console I can see some errors. Firstly, it can't find the translations queue CSS. And then there is an error - failed to construct URL invalid URL error.

Questions:
Why is the translations queue page blank?
What is causing the 'failed to construct URL invalid URL' error?
Why can't the page find the translations queue CSS?

June 19, 2024 at 10:13 am #15754690

Marsel Nikolli

Hi,

Thank you for contacting WPML support.

Before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.

Would it be possible to check if the issue happens in a minimal setup, meaning:

- switch to a default WP theme
- keep active only WPML Plugins and must-have plugins
- disable all other plugins

After, check if the issue persists.

This would help check if there is any plugin/theme compatibility issue going on.

Note: Please make sure you have a full backup (files & database) before trying anything on your website.

Kind regards,
Marsel

June 19, 2024 at 11:44 am #15755442

lyndsayP-2

It may be tricky to do this since the site is a live production site.

June 19, 2024 at 11:50 am #15755490

lyndsayP-2

Issues seems to be resolved after I refreshed the site cache.