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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to see DeepL and Google as translation engine options in WPML, with only Microsoft being available.
Solution:
We resolved the issue on our server. We recommend checking the WPML >> Settings page again to see if the other translation engines are now listed.

If the solution provided here is not relevant due to being outdated or not applicable to your case, we suggest opening a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please contact us in the WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 1 replies, has 2 voices.

Last updated by Long Nguyen 1 year, 9 months ago.

Assisted by: Long Nguyen.

Author Posts
February 21, 2024 at 2:32 pm #15328689

patrickW-23

Hi, I do not have/see DeepL and Google as translation engine options. Only Microsoft. Can this be fixed? Thanks

February 22, 2024 at 3:28 am #15330981

Long Nguyen
WPML Supporter since 02/2022

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Patrick,

Thank you for contacting WPML support, I'd be happy to help you with this issue.

I fixed that issue on our server, you should see other translation engines on your site now.

Thanks