This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is facing an issue with their site and has opened multiple tickets for the same problem.
Solution:
If you're experiencing this issue, we recommend that you follow the existing ticket here: https://wpml.org/forums/topic/im-faceing-an-issue-with-translation. Please avoid opening additional tickets for the same issue as it can affect the priority and response time of your original ticket. We kindly ask you to mark the current ticket as resolved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 2 replies, has 2 voices.
Last updated by 1 year, 5 months ago.
Assisted by: Mihai Apetrei.