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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is facing an issue with their site and has opened multiple tickets for the same problem.
Solution:
If you're experiencing this issue, we recommend that you follow the existing ticket here: https://wpml.org/forums/topic/im-faceing-an-issue-with-translation. Please avoid opening additional tickets for the same issue as it can affect the priority and response time of your original ticket. We kindly ask you to mark the current ticket as resolved.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by Mihai Apetrei 1 year, 5 months ago.

Assisted by: Mihai Apetrei.

Author Posts
June 17, 2024 at 12:28 pm #15745233

bastianH-7

Background of the issue:
I am facing an issue with my site hidden link. I have tried to resolve it and I am following the documentation.

Symptoms:
Not specified

Questions:
What specific issue are you encountering?

June 17, 2024 at 12:28 pm #15745235

bastianH-7

Hello

June 17, 2024 at 12:49 pm #15745476

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+02:00)

Hi there.

From what I can see, there’s already an open ticket for this issue here:

https://wpml.org/forums/topic/im-faceing-an-issue-with-translation

This is considered a duplicate ticket.

Please do not open more tickets for the same issue, as this will only load the ticket queue and will move your initial tickets lower in the queue priority.

Please wait for a response to the ticket that was initially created.

Can you also please mark this current ticket as resolved?

Thank you for your understanding and cooperation.

Mihai Apetrei