I'm reaching out regarding a recurring issue I've been experiencing with the translation management dashboard. It seems that the word count is consistently inaccurate whenever I'm translating pages. For example, with the particular property post I'm sharing here below, the dashboard shows a word count of 1,222 words, even though the actual content is much shorter. hidden link
This isn't just a one-off issue—it happens with other properties, blog posts, and so on. Many of the words counted are taxonomy terms that have already been translated. I'm hoping you can help clarify why this might be happening and if there's a way to fix it.
Thanks for your patience. I’ve shared your concerns with my superior and escalated the issue to our development team. They’ll review it as soon as possible.
Languages: English (English )Vietnamese (Vietnamese )
Timezone: Asia/Ho_Chi_Minh (GMT+07:00)
Hi Haris,
I’m Long from the WPML Development team.
I can see the issue with Word To Translate estimation based on your screenshots. To investigate the issue further, I would like to request temporary access (wp-admin and FTP) to your site. It would be better to have a testing site where the issue is replicated. Your next reply is set to private to share the info.
