Background of the issue:
I am trying to open the shop page on my website hidden link, but it is not opening correctly.
Symptoms:
When I try to open the shop page, another page opens instead. The page that should open is named 'Allgemeine Geschäftsbedingungen und Widerrufsrecht'.
Questions:
Why is the shop page not opening correctly?
How can I ensure the correct page opens when accessing the shop page?
“On this website hidden link
, when I try to open the shop page, it is not opening. Instead, another page is opening. The page with this name should open: Allgemeine Geschäftsbedingungen und Widerrufsrecht.”
Thanks for your reply. I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
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