PHP Warning: file_exists(): open_basedir restriction in effect

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Supporter timezone: Asia/Kathmandu (GMT+05:45)

Tagged: Exception

This topic contains 2 replies, has 0 voices.

Last updated by Shekhar Bhandari 1 month ago.

Assisted by: Shekhar Bhandari.

Author	Posts
November 3, 2025 at 9:27 am #17539942
gianfrancoa-3	Background of the issue: I am trying to fix lots of 'open_basedir restriction in effect' errors in my log. PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.mo) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82 PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.l10n.php) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85 PHP Warning: realpath(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-includes/l10n/class-wp-translation-controller.php on line 106 Symptoms: PHP Warning: file_exists(): open_basedir restriction in effect. I still got many 'open_basedir restriction in effect' in my log. Questions: How can I fix those "open_basedir restriction in effect" warnings in my log? Please DO NOT suggest to set "open_basedir" settings in my account to "none" because that would be a security issue. Thanks!
November 6, 2025 at 7:55 am #17552343
gianfrancoa-3	Hi, I still need assistance for this issue. As I said, I can't set "open_basedir" settings to "none" because that would be a security issue. So I'd like to have an alternative solution. It seems your plugin are looking for some files in the wrong directory: PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.mo) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 82 PHP Warning: file_exists(): open_basedir restriction in effect. File(WP Endpoints-en_US.l10n.php) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-content/plugins/wpml-string-translation/classes/MO/Hooks/LoadTranslationFile.php on line 85 PHP Warning: realpath(): open_basedir restriction in effect. File(/) is not within the allowed path(s): (/home/mywebsite/) in /home/mywebsite/www/wp-includes/l10n/class-wp-translation-controller.php on line 106 So I guess the path for those specific files needs to be fixed, am I right? So can you please tell me how can I fix those paths? Thanks!
November 6, 2025 at 7:58 am #17552378
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello there, To debug this issue further, I would need to check your site settings once, for this I would need temporary access (wp-admin and ftp) to your site. So could you please provide me with those details, you will find the needed fields for this below the comment area when you log in to leave your next reply. hidden link This info is private and available to you and WPML supporters only. Read more about this: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ Note: Backup your sites before providing the credentials or if possible provide credentials for the test site Look forward to your reply. Thanks

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