Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Los_Angeles (GMT-08:00)

Tagged: 

This topic contains 3 replies, has 2 voices.

Last updated by Bobby 3 months, 1 week ago.

Assisted by: Bobby.

Author Posts
October 10, 2024 at 9:10 am #16273507

jut-so Agency

Background of the issue:
I am experiencing an issue with the taxonomy term filter on my website when using WPML. The filter works correctly for the default English language, displaying all relevant terms. However, when switching to other languages, the taxonomy filter does not display any translated terms. I have checked the WPML settings to ensure that the taxonomy terms are translated correctly, and I can confirm that they are available in other languages. This issue seems to persist even though I have enabled the necessary translation options for custom taxonomies.

Symptoms:
The taxonomy term filter does not display translated terms in non-English languages.

Questions:
Could you please help me resolve this issue so that the filter displays the appropriate terms based on the selected language?

October 10, 2024 at 8:04 pm #16276855

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

While waiting for one of my colleagues to help you, please share with us the link where we can test the taxonomy filter.

I assume that you are using the filter for products correct? In that case pleas verify that the products and not just the taxonomies are also 100% translated in the secondary language, otherwise, the filter will not work as expected.

October 16, 2024 at 7:18 am #16293504

jut-so Agency

Here are the links
hidden link German Version
hidden link English Version

I am using filters for Blog Posts not the products.
Yes i have double checked that the taxonomies are translated.

October 16, 2024 at 6:20 pm #16297477

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Thank you.

Are you adding the filter on the page as an elementor element? (viewing the source I can see that it's an elementor widget)

Please visit the German page and click at the admin top bar *edit with Elementor, this will open the Elementor editor for the translation.

Review the element and check if it's possible to ensure it's pulling data from the German taxonomies.

Let me know your results, please.

The topic ‘[Closed] Taxonomy Term Filter Not Displaying Terms in Non-English Languages (Elementor Pro)’ is closed to new replies.