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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client reported that the translated text module is not displayed correctly. Instead of showing the translated content, the English original appears in two different languages, even though the translation has been completed in the Advanced Translation Editor (ATE).
Solution:
We requested temporary access (wp-admin and FTP) to the client's site, preferably to a test site where the problem has been replicated, to better understand and resolve the issue. This access helps us to directly investigate and troubleshoot the problem.

If you're experiencing a similar issue, we recommend checking if the translations are properly saved and published in ATE. Additionally, ensure that there are no caching mechanisms interfering with the display of translated content. If the problem persists, please provide us with temporary access to your site for further assistance.

Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, do not hesitate to open a new support ticket at our support forum.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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Last updated by Andrey 2 months ago.

Assisted by: Andrey.

Author Posts
February 10, 2026 at 10:10 pm #17811241

raminK

Translation of text translated text module not shown. Instead I see the english original, in two languages, even though the translation is done in ATE, as seen here: hidden link

February 11, 2026 at 12:01 am #17811310

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.