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Last updated by Kor 1 month ago.

Assisted by: Kor.

Author Posts
September 30, 2025 at 6:54 pm #17446176

jamiL

Background of the issue:
I am trying to translate a page from French to English. The issue can be seen on this page: hidden link. I expected to see changes in the advanced translation editor reflected on the live version of the translated page, such as a price change from 35 to 40.

Symptoms:
The live site shows the old version of the translated page. In the WP dashboard, there is a cog icon for the translation. Clicking and saving the translation does not remove the cog icon.

Questions:
Why are the translations not showing on the live site?
What does the persistent cog icon in the WP dashboard indicate?

October 1, 2025 at 12:51 am #17446856

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for contacting us. I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.

Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.

Your upcoming reply will be treated with confidentiality and will only be visible to you and me.

✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.

The topic ‘[Closed] Translations not showing on live site’ is closed to new replies.