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Tagged: Compatibility
This topic contains 5 replies, has 0 voices.
Last updated by Martin de Smit 3 days, 18 hours ago.
Assisted by: Otto.
| Author | Posts |
|---|---|
| February 25, 2026 at 12:00 pm #17851178 | |
|
Martin de Smit |
I have hard time displaying the translated Ultimate FAQ items using the shortcode. (hidden link) The translation itself works finally - had some issues with that, but solved), I can check the translated FAQ-s, but the english version does not showing up. |
| February 25, 2026 at 3:46 pm #17852233 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. The information you will enter is private which means only you and I can see and have access to it. **IMPORTANT** Best Regards, |
| February 26, 2026 at 2:13 pm #17856918 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, It looks like the wp-admin is protected. I can reach the front end, but when I go to the link you've provided I am redirected to: hidden link, and of course, it's not reachable. Can you please check it? I enabled a new private reply. Best Regards, |
| February 26, 2026 at 6:08 pm #17857810 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, That worked, but can you please check the user role? I can login but I can't access the WP dashboard to check. I need admin privileges. Let me know when it's set, and I'll take a look. Thanks! Best Regards, |
| February 27, 2026 at 2:24 pm #17860317 | |
|
Martin de Smit |
Hi Otto, Sorry for that ok i just gave you full admin access. best regards, |
| February 27, 2026 at 4:21 pm #17860593 | |
|
Otto WPML Supporter since 09/2015
Languages: English (English ) Spanish (Español ) Timezone: America/Argentina/Buenos_Aires (GMT-03:00) |
Hello, I noted that the FAQ's are displayed using a shortcode inside the Elementor shortcode Element. Check the screenshot attached. The FAQs are picked by tag, and the tag is not translated. Check the other screenshot attached. The tag is translated, but the original and the translation have the same slug. I suggest editing it so it's different before translating it. Let me know if this helps, please. Best Regards, |
| February 27, 2026 at 4:39 pm #17860758 | |
|
Martin de Smit |
Hi Otto, Thanks, I tried that already. Anyway I solved the problem now by installing some other software best regards, Martin |



