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Last updated by melissaL-10 1 hour, 13 minutes ago.

Assisted by: Andrey.

Author Posts
March 30, 2026 at 1:27 pm #17936671

melissaL-10

WPML is not translating LearnPress pages. I translated courses pages that are working fine but profile page is not working says 'This LP Profile shortcode is only used on the Profile page.' but i have already set the pages under settings. I just checked one page that is profile one, I am also having issues on other pages like instructor, etc.
I have added screenshots for profile page. Please take a look and let me know how this can be resolved.

Profile-Spanish Page.png
Profile-English Page.png
2-Spanish-Pages.png
1-English-Pages.png
March 31, 2026 at 1:27 pm #17940103

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+03:00)

Thank you for contacting WPML support.

Please try the following steps to atempt to resolve the issue:
1. Go to Settings → Permalinks and click Save Changes to resave the permalinks.
2. If the issue persists, temporarily change the Language URL format to “Different languages in directories” under
WPML → Languages → Language URL format, and test again.
3. Make the Profile page slug the same across languages (for example, /profile/ for all languages), and check the problem again.

Before making any changes, please make sure to create a full backup of your database.

April 1, 2026 at 6:40 am #17941820

melissaL-10

Thank you for you help.
I changed the URL format under WPML > Languages, and it solved the issue.