[Resolved] WPML saying I need translation credit.

Problem:
The client was unable to use their translation credits in WPML despite having a sufficient balance. They encountered an issue where WPML indicated that more credits were needed, although the account showed plenty of credits available.
Solution:
We identified that the issue was likely due to multiple automatic translation accounts being created after reinstalling or resetting WPML or WordPress. This caused the translation credits to become stuck in one of these accounts. We resolved the problem by transferring the stuck credits (a total of 60094 credits) to the client's current automatic translation account. The client can now view and use these credits by navigating to WPML > Translation Management > Tools page.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.