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This topic contains 1 reply, has 2 voices.

Last updated by Mihai Apetrei 1 year, 7 months ago.

Author Posts
August 21, 2024 at 6:13 pm #16091939

pamelaC-4

Background of the issue:
I am trying to update the translations on our page workersolidarity.ca/complaint and it will not work. I think that this is occurring as we used a staging site recently to make updates to our live site. I also can't figure out how to translate a Ninja Form on that page.

Symptoms:
Repeatedly shows an Error page when trying to update translations.

Questions:
How can I resolve the error page issue when updating translations on workersolidarity.ca/complaint?
How do I translate a Ninja Form on the page workersolidarity.ca/complaint?

August 21, 2024 at 6:36 pm #16091998

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

Before this ticket gets assigned to one of my colleagues, I will try to help.

Can you please let us know what exact errors are you seeing? If you can add the message or a screenshot, that would help a lot.

Also, can you please paste your WPML Debug information in the Debug information field I activated below?

- http://wpml.org/faq/provide-debug-information-faster-support/

Thank you.

Mihai Apetrei