Problem: You are experiencing memory exhaustion errors with the sitepress-multilingual-cms plugin on your WordPress site, leading to a PHP Fatal error and a 500 error page. Solution: First, update your WooCommerce Multilingual plugin to the latest version to ensure you have all the recent bug fixes and improvements. You can find the latest versions in your WPML account under My Account -> Downloads. Follow the instructions on that page to update your plugin. If you don't see the updates, click the 'Check for updates' button in the Plugins → Add New Plugin → Commercial tab. If updating does not resolve the issue, consider applying the workaround described here: WooCommerce Multilingual too many redirects error. Remember to backup your database before proceeding.
If these steps do not resolve your issue, or if the solution becomes outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client translated an Italian page into English using WPML, but the translated page still displays the original Italian text. This issue arises because the WPBakery widgets used on the page are not officially compatible with WPML, preventing some parts from being available for translation. Solution: We added custom XML configuration to WPML > Settings to register the WPBakery widgets for translation. Here is the code we used:
We recommend contacting the theme author to request their participation in our Go Global program for better compatibility. Additionally, follow our guide on using different translation editors for manual adjustments or to add compatibility code for other widgets.
If this solution does not resolve your issue or seems outdated, please check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket for further assistance at WPML support forum.
no se mostraban con la tipografía correcta en las publicaciones en español, mientras que en inglés y portugués se visualizaban correctamente. Solución: 1. Verificamos la página en todos los idiomas y los
<h3>
parecían correctos. Sugerimos al cliente que borre la memoria cache para asegurarse de que el problema no persista. 2. Recomendamos al cliente que cree una copia de seguridad del sitio completo y actualice todos los plugins y temas desactualizados para evitar posibles conflictos en el código. Puede hacerlo desde el siguiente enlace: https://rioandlearn.com/wp-admin/update-core.php
Si la solución proporcionada no es relevante debido a que está desactualizada o no se aplica a su caso, le sugerimos abrir un nuevo ticket de soporte. También recomendamos revisar los problemas conocidos en https://wpml.org/known-issues/, verificar la versión de la solución permanente y confirmar que ha instalado las últimas versiones de temas y plugins. Si necesita asistencia adicional, no dude en contactarnos en nuestro foro de soporte: https://wpml.org/es/forums/forum/ayuda-en-espanol/.
Problem: The client is experiencing 500 errors on their website as indicated by SEMrush, specifically with hreflang links.
Solution: We reviewed the client's website and the specific pages mentioned. After a thorough check, we found that the links are functioning correctly and there are no 404 errors. We suggest that the hreflang errors reported by SEMrush might be false positives. To address this, we recommend: 1. Ensure that all translated pages are fully published. 2. Clear the website's cache to refresh the content. 3. Perform the SEMrush audit again to see if the errors were temporary. If the errors persist after these steps, we invite the client to inform us so we can investigate further.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket in the WPML support forum.
Problem: If you're experiencing issues with WPML Multicurrency for specific Booking products and Accommodation bookings, and you want to deactivate the multicurrency option and set the original currency (Brazilian Real) based on the product ID, we understand your concern. Solution: We recommend the following steps: 1. Hide the price for the specific product (e.g., product ID 1234). 2. Use a hook like
'wcml_product_price_by_currency'
to add a custom price in the original currency. Please review the documentation for the
Please note that custom coding is beyond our support scope, and it's your responsibility to maintain any custom code you implement. For more information on our support policy, please visit: https://wpml.org/purchase/support-policy/.
If this solution doesn't seem relevant to your situation, please feel free to open a new support ticket with us for further assistance.
